Shipping & Returns
Shipping Policy
At Atelier du Champignon, we are committed to delivering your products in a timely and secure manner. We carefully package each order to ensure it arrives fresh and in perfect condition. Shipping costs are calculated at checkout based on your location and the size of your order.
Orders are typically processed within 2-3 business days and shipped via trusted carriers to ensure timely delivery. Please note that delivery times may vary depending on your location and any external factors, such as holidays or weather conditions. If you have any questions about your shipment or need help tracking your order, don’t hesitate to contact us at info@atelierduchampignon.com.
Return & Exchange Policy
Atelier du Champignon aims to ensure that every customer is satisfied with their purchase. However, if for any reason you’re not happy with your order, we’re here to help. If your product arrives damaged or you are unsatisfied with its quality, please contact us within 24 hours of receipt for a refund or exchange. To be eligible, products must be returned in their original packaging and unused.
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Please note that due to the perishable nature of our products, returns and exchanges are handled on a case-by-case basis. For any issues, reach out to us at info@atelierduchampignon.com, and we will work with you to resolve the matter as quickly as possible.